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Last Updated: October 2026

Our Commitment to GDPR

Rain-prism is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about how we handle your personal data and your rights under these regulations.

Data Controller Information

Rain-prism acts as the data controller for personal information collected through our website and services. Our contact details are:

Rain-prism
47 Chancery Lane
London WC2A 1PL
United Kingdom

Email: [email protected]

Lawful Basis for Processing

We only process personal data when we have a lawful basis to do so. The lawful bases we rely upon include:

Contractual Necessity

When you enrol in our courses, we process your personal data to fulfil our contractual obligations. This includes:

  • Processing enrolment applications
  • Managing course administration
  • Issuing certificates of completion
  • Handling payments and refunds

Consent

We seek your consent for certain processing activities, including:

  • Sending marketing emails about courses and events
  • Using certain cookies on our website
  • Sharing testimonials or case studies featuring you

You may withdraw consent at any time by contacting us or using the unsubscribe link in marketing emails.

Legitimate Interests

We may process data based on our legitimate business interests when this does not override your rights. Examples include:

  • Improving our website and services
  • Analysing course effectiveness
  • Preventing fraud and ensuring security
  • Responding to enquiries

Legal Obligation

We process certain data to comply with legal requirements, such as:

  • Maintaining financial records
  • Responding to valid legal requests
  • Meeting regulatory requirements

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access (Article 15)

You can request a copy of the personal data we hold about you. We will respond within one month of receiving your request. To make a subject access request, please email us at [email protected] with proof of identity.

Right to Rectification (Article 16)

If any personal data we hold is inaccurate or incomplete, you have the right to have it corrected. Please contact us with the correct information.

Right to Erasure (Article 17)

Also known as the "right to be forgotten", you can request deletion of your personal data in certain circumstances, such as when:

  • The data is no longer necessary for the purpose it was collected
  • You withdraw consent and there is no other lawful basis
  • You object to processing and there are no overriding legitimate grounds

Right to Restriction of Processing (Article 18)

You can request that we restrict how we use your data in certain situations, such as while we verify the accuracy of contested data.

Right to Data Portability (Article 20)

Where processing is based on consent or contract and carried out by automated means, you can request your data in a structured, commonly used, machine-readable format.

Right to Object (Article 21)

You can object to processing based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds. You have an absolute right to object to direct marketing.

Rights Related to Automated Decision Making (Article 22)

We do not use automated decision-making or profiling that produces legal or similarly significant effects on you.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure data security, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication procedures
  • Regular security assessments
  • Staff training on data protection
  • Incident response procedures

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of it. If the breach is likely to result in high risk to you, we will also notify you directly.

International Data Transfers

When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Transfers to countries with adequacy decisions
  • Standard contractual clauses approved by the ICO
  • Other appropriate safeguards as required by law

How to Exercise Your Rights

To exercise any of your rights, please contact us:

We may ask for proof of identity before processing your request. We will respond within one month, or inform you if an extension is needed.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

We would appreciate the opportunity to address your concerns before you contact the ICO.

Updates to This Information

We review our GDPR compliance regularly and update this page as needed. Please check back periodically for any changes.