Privacy Policy

Last Updated: October 2026

Introduction

Rain-prism ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are based at 47 Chancery Lane, London WC2A 1PL, United Kingdom, and operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide Directly

When you interact with our website and services, you may provide us with:

• Contact information (name, email address, postal address)
• Course enrolment information
• Payment information processed through secure third-party providers
• Communication preferences
• Feedback and survey responses
• Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on pages
• Referring website addresses
• Cookie data (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our educational services
• To process course enrolments and payments
• To communicate with you about courses, schedules, and updates
• To respond to your enquiries and provide customer support
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract: Processing necessary to fulfil our agreement with you when you enrol in courses
• Consent: Processing based on your explicit consent, such as marketing communications
• Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services
• Legal Obligation: Processing required to comply with applicable laws

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (payment processors, email services)
• Professional advisors (legal, accounting) when necessary
• Regulatory authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically:

• Course records: 7 years after course completion
• Marketing data: Until you withdraw consent
• Website analytics: 26 months

Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time for consent-based processing

To exercise these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

International Transfers

Your information may be transferred to and processed in countries outside the UK. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

For our children's programmes, we collect information from parents or guardians. We do not knowingly collect personal information directly from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Rain-prism
47 Chancery Lane
London WC2A 1PL
United Kingdom

Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately. The ICO can be contacted at ico.org.uk.